Once a membership has been processed a membership card is issued and sent out by post. When the member next visits the zoo we will ask them to visit the shop and have a photo taken. The photo is simply used to identify the member on entry to the zoo.
If a child reaches the age of 3 years within 3 months of joining or renewal date then the child rate is applicable (Although there is no charge for children under 3 please include them when processing your membership)
No. Presently all renewals are managed by our staff and you will be contacted when your membership is due for renewal to ask if you would like to renew for another year.
